1:- What is Check in &
Check Out Timing :
Check in Time : 12 Noon
Check Out Time : 11 A.M
2:- What is the policy for Early Check in & Late Check out / My
Bus Reaches
early / My bus is late in the evening .
Our Check in time is 12 Noon while Check out time is 11.00 AM.
Early Check in / late Check out is as per availabilities. If
your room is not available we can give you some other room
(subject to availabilities only) till 12 noon at nominal costs
or you may wait in lobby / have a cup of tea in our beautiful
terraces. For guaranteed early check-in, reservation needs to be
made starting from the previous night.
At the time of check out you can leave your luggage with us at
11.00 AM and go for sightseeing. Once you are back we will try
to give you some room for freshen up.
3:- What is the difference in room categories .
The basic difference amongst our Maharaja / Presidential/ luxury
/ Standard categories of rooms are of floor, interiors, room
size and valley view. Maharaja and Presidential rooms have got
good view while Luxury rooms have got very less view and size is
comparatively smaller. Standard rooms have got no view and room
size is small. Basic Amenities like wall to wall carpeting, TV,
Telephone, Attached Bathroom , hot & cold water etc is same in
all rooms.
4:- What are the Cancellation / Amendment Charges :
Cancellation / Ammendment Charges For High Season:
For Intimations received more than 10 days of Check In : 20 % of
Package Amount
For Intimations received between 06 - 10 days of Check In: 50 %
of Package Amount
For Intimations received between 03 - 06 days of Check In: 70 %
of Package Amount
For Intimations received less than 03 days of Check In: 90 % of
Package Amount
Cancellation / Amendment Charges For Mid & Low Season:
For Intimations received more than 10 days of Check In: 10 % of
Package Amount
For Intimations received between 05 - 10 days of Check In: 20 %
of Package Amount
For Intimations received between 02 - 05 days of Check In: 50 %
of Package Amount
For Intimations received less than 02 days of Check In: 90 % of
Package Amount
5:- How do I book?
There are Two ways to book :-
A:- Online Booking by Credit / Debit / Net Banking A/c’s : You
can book online through secured payment gateway . Software will
show instant availabilities and best possible online rates. Once
you are through the process you will get confirmations on the
screen as well as your email within seconds . We have placed
banners on various pages and you can click on them for instant
online reservations .
B:- You can fill the reservation form / check the availabilities
from 09816003027 , 01902-253027 / 253228 and send us a mail at
info@snowvalleyresorts.com with your Name , Contact Details ,
Check in date , Checkout date and Type of Package required . We
will block the room for you and as specified in our mail you
have to deposit advance amount in our ICICI A/c and than
intimate us the same with payment mode. We will verify with bank
and within 24 hours confirmation mail will be send to you.
6:- What is Safety of Credit Card Data
The information requested during registration is necessary for
the hotel and reservation to manage the booking request. All
information is strictly confidential and shall be transmitted
via an encrypted channel that ensures privacy. Your credit /
debit card data, necessary to guarantee booking, is also
transmitted through safe, on the protected bank server (SSL
Secure Server). Highest level of protection is ensured for your
credit card details.
7:- What will the costs if I want to stay for more than 4 Nights
Packages are extendable on Pro Rata basis . You can divide the
Four Nights Package by 4 and multiply by number of nights you
want to stay .
8:- Can the hotel arrange taxi for sightseeing .
Our Front office staff will arrange taxi for you at best rates
with good drivers . We have sightseeing brochure and necessary
guidance towards sightseeing tours will be provided .
Apart from this we can book River Rafting for you as well at
very good rates.
9 :- Can the hotel arrange transport from Delhi / Chandigarh /
Ambala
We have tie ups with taxi operators and same can be arranged
from any of these places.
Other good option is by A/c Volvo Buses . Tickets can be booked
for you and we will send the same by email. Special rates for
Volvo are :
Delhi – Manali : Rs 800/- Per Pax
Manali – Delhi : Rs 850/- Per Pax
10:- What about Pick up from bus stand / Kullu airport
Taxis / Autos are very easily available from bus stand . Just
ask anybody that you have booking in Snow Valley Resorts and
they will bring you here. App. Costs Rs 100/-
From Airport only option is by pre paid taxi . Same is easily
available from taxi union
Office situated in Airport .
11:- Is there any special package from Delhi – Delhi
For hotel rates you can refer www.snowvalleyresorts.com/packages.htm
For Transport Special Add on Delhi – Manali – Delhi
Transportation Package details are :
Validity : Till 31st March’10
Nett Costs : Rs 5450/- Per Couple as per following :
• 02 Delhi – Manali Volvo seats + Pick up from bus stand
• Rohtang Pass by Individual car
• Manali Local Sight Seeing with Naggar Castle & Art Gallery by
Individual car
• Drop To bus stand + 02 Manali - Delhi Volvo Seats
Optional Sightseeing : Manikaran : Rs 1100/- nett
11:- What are the places of sightseeing / distances etc
Kindly refer the links http://www.snowvalleyresorts.com/interest.htm
& http://www.snowvalleyresorts.com/howtoreach.htm
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